Orders will be processed within 2-3 days (excluding the day the order placed). This might take longer during sales period or holiday season.
Orders are dispatched on Monday until Saturday (except 1st Saturday of the month) Malaysian time.
However, sometimes dispatch might be delayed during long holidays (Malaysia has many public holidays) but I will post once the post office reopens.
Domestic delivery (within Malaysia)
All orders will be posted by Pos Laju. It will takes approximately 1 to 3 days to reach you depending on location. A shipping notification email with tracking number will be sent once the order is posted out.
Pos Laju Flat Rate : RM 8.00 for delivery in West Malaysia address
Pos Laju Flat Rate : RM 13.00 for delivery in East Malaysia address
Signature is required upon receiving your parcel. Hence, please provide your work address or delivery address that someone is available to receive your parcel.
All orders will be posted by Pos Malaysia via Flexipack International with Tracking Number Registered Mail. A shipping notification email with tracking number will be sent once the order is posted out. Signature is required upon receiving your parcel. Hence, please provide your work address or delivery address that someone is available to receive your parcel.
Shipping price is calculated based on weight of parcel with affordable starting price at RM32 / USD8.
The shipping rate is automatically shown when you check out.
Shipping time will vary by country:
US and Canada : *15- 20 working days
Europe and UK : *15 working days
Asia (Japan, Hong Kong, Taiwan, Singapore, Philippines) : *10 working days
*Estimation time only. If you haven't receive your order within the time, please visit your local post office with your tracking number. Most probably your parcel is sitting in post office waiting for you to claim.
If you still haven't receive your order after 30 working days from the posting date, please contact us at firstname.lastname@example.org.
Custom Taxes, Import Duties, Fees
All international orders may be subject to custom taxes, import duties or handling fees which may be levied once the package reaches destination. Buyers are responsible for custom taxes, import duties or other fees for custom clearance. Custom policies vary widely from country to country, please contact your local customs office for more information.