Shipping Info

Orders will be processed within 2-3 days (excluding the day the order placed). This might take longer during sales period or holiday season.

Orders are dispatched on Monday until Saturday (except 3rd Saturday of the month) Malaysian time. 

However, sometimes dispatch might be delayed during long holidays (Malaysia has many public holidays) but I will post once the post office reopens.

Domestic delivery (within Malaysia)

All orders will be posted by Pos Laju. It will takes approximately 1 to 3 days to reach you depending on location. A shipping notification email with tracking number will be sent once the order is posted out.

Shipping Rate

Pos Laju Flat Rate : RM 8.00 for delivery in West Malaysia address

Pos Laju Flat Rate : RM 13.00 for delivery in East Malaysia address

Signature is required upon receiving your parcel. Hence, please provide your work address or delivery address that someone is available to receive your parcel.

International Delivery 

Standard Shipping - Pos Malaysia

All orders will be posted by Pos Malaysia via Flexipack International with Tracking Number Registered Mail. A shipping notification email with tracking number will be sent once the order is posted out. 

Signature is required upon receiving your parcel. Hence, please provide your work address or delivery address that someone is available to receive your parcel.

Shipping Rate

Shipping price is calculated based on weight of parcel with affordable starting price at RM32 / USD8.

The shipping rate is automatically shown when you check out.

Shipping Time

Shipping time will vary by country:

US and Canada : *15- 30 working days

Europe and UK : *15 - 30 working days

Asia (Japan, Hong Kong, Taiwan, Singapore, Philippines) : *10 working days

*Estimation time only. If you haven't receive your order within the time, please visit your local post office with your tracking number. Most probably your parcel is sitting in post office waiting for you to claim.

If you still haven't receive your order after 30 working days from the posting date, please contact us at jainabeeshop@gmail.com.

Express Shipping - Fedex

If you need your order urgently, please choose Express Shipping. Orders will be shipped via Fedex International.

Express shipping parcels are shipped with tracking number and faster delivery than standard shipping.

Estimated shipping time will vary by countries (2 - 10 working days).

Signature is required upon receiving your parcel. Hence, please provide your work address or delivery address that someone is available to receive your parcel. Parcels are not deliverable to PO Box address. 

Custom Taxes, Import Duties, Fees

All international orders may be subject to custom taxes, import duties or handling fees which may be levied once the package reaches destination. Buyers are responsible for custom taxes, import duties or other fees for custom clearance. Custom policies vary widely from country to country, please contact your local customs office for more information.

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